Working Full-Time, But Still Unable to Afford Healthcare

When Lisa Velez moved to Cabarrus County, she wasn't looking for charity. She was looking for a doctor.

Lisa works full-time and takes maintenance medications to stay healthy. After relocating from Charlotte, she needed a primary care provider who could help her continue managing her health.

Like many working adults, Lisa found herself in a difficult position. She had previously purchased health insurance through the Marketplace, but after owing money back when she filed her taxes, she could no longer afford to keep the policy. Although her employer offers health insurance, the monthly premiums are simply beyond her budget.

Without affordable coverage, Lisa worried about how she would continue receiving the medications and care she needs.

That's when she found Community Free Clinic.

"I was so happy," Lisa said after her first appointment in June. "They met my expectations, and I was so grateful they took their time to talk with me."

A few weeks later, Lisa became seriously ill.

"I called them and said, 'I don't think I'll be alive tomorrow if you can't see me today.'"

Our team understood the urgency. Nurse Karen Chow arranged to see Lisa that same day, providing the care she needed when she needed it most.

"Throughout, everyone has been wonderful—so very friendly and caring, and just there for me," Lisa said. "Everything has just been phenomenal."

For Lisa, the Clinic is more than a doctor's office. It is peace of mind.

Her story reflects the experience of many of our patients. They are working, contributing members of our community, yet the rising cost of health insurance, deductibles, and prescription medications leaves healthcare out of reach. They often delay care until they become seriously ill because they have nowhere else to turn.

Thanks to the generosity of donors, grant partners, volunteers, and our community, patients like Lisa have access to primary care, medications, and compassionate healthcare regardless of their ability to pay.

Lisa hopes others will understand the impact those gifts make.

"I want people to know that I'm a real person who uses the resources, and that I'm well today because of those donations."

Every gift helps ensure that another neighbor has somewhere to turn before a health concern becomes a medical crisis. Together, our community is making healthier lives—and healthier futures—possible.