For Providers:
Pink Card Program
HealthNet Cabarrus, also known as the Pink Card program, connects uninsured residents in Cabarrus County with primary and specialty care through a network of participating providers.
This page provides guidance for providers, practice managers, and billing teams on how the program works and what to expect when serving patients referred through the Community Free Clinic.
Key Facts
The Pink Card is not insurance.
The Community Free Clinic does not reimburse providers.
The clinic does not pay claims or balances.
Care is charity care through participating providers only.
Services outside the network are not covered.
Frequently Asked Questions
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No. The Pink Card confirms eligibility for charity care through HealthNet Cabarrus. It is not insurance and does not guarantee payment.
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No. The Community Free Clinic does not pay for services. Pink Card patients should be handled under your organization’s charity care process.
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No. Charges should be written off according to your organization’s charity care policy.
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No. Care applies only to participating providers and approved referrals within the HealthNet Cabarrus network. Services outside the network or outside the county are not covered.
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Yes. Financial, residency, and insurance screening are completed by the Community Free Clinic before enrollment.
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Yes. Some practices and health systems may require internal charity care forms. The clinic can help the patient complete them.
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The Community Free Clinic verifies and maintains eligibility. Practices do not need to re-screen patients for income or insurance status.
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For eligibility confirmation, missing documentation, or referral coordination, contact the Community Free Clinic.
Have Questions?
If you are not sure where to start, begin with Get Care or contact the clinic and we will help you understand the next step.